From the founder: Big Talk — From Small Talk to Meaningful Connection

A course under Connect, one of the four moves. An introduction by Dr Alten du Plessis, founder of WorkSmart4Life.

Big Talk is for anyone at work who wants conversations that go somewhere: the colleague who wants to know the person at the next desk, the manager who wants one-to-ones that matter, the person who hosts the team lunch or the away day. It suits quieter people as much as talkative ones, because it is about the depth of a conversation, not the amount of talking.

It treats good conversation as a set of learnable skills. You learn to ask questions that are open-ended, that anyone can answer, and that invite a story, and to answer them yourself before you ask anyone else. From there you practise the inner side of connection: listening with empathy, sharing at a level that fits the relationship, speaking with sincerity, and keeping an open mind.

The first module, Foundations, starts with Big Talk 101: The Three-Criteria Question Test and The Big Talk Questionnaire of twelve foundational questions. Later you keep the Empathic Listening Journal, plan a hard conversation in Communicate Through Challenges, and log the conversations you start in the Initiator Tracker. For a team day or a dinner, The Big Talk Facilitator Playbook walks you through planning the event step by step, and The Big Talk Question Bank lets you draw a question by category.

On WorkSmart4Life this course sits under Connect, the move about teams, leading and conversation, and it suits a team that chose Relationships in Work Well Together. Meeting view in the free Wisdom of Work explorer gives you a ready question for the start of a meeting. Begin with Big Talk 101; a free 24-hour trial of the whole course is open to you.

Dr Alten du PlessisFounder, WorkSmart4Life

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